Ensuring Quality Patient Care

Tender Hearts Home Healthcare is committed to prevention, detection and to taking all appropriate action to assure compliance with all legal and regulatory statutes and to promote honest and ethical behavior in all work-related activities.

This program was established to ensure that quality patient care is provided in a manner that fully compiles with all applicable state and federal laws and regulations.

It is the policy of Tender Hearts Home Healthcare that:

  • All employees are educated about the applicable laws and trained in matters of compliance.

  • There is periodic auditing, monitoring and oversight of compliance with those laws.

  • There exists an atmosphere that encourages and enables the reporting of non-compliance without fear of retribution.

  • Responsibility is not delegated to persons with a propensity to act in a non-compliant manner.

  • Mechanisms exist to investigate, discipline and correct non-compliance.

Compliance is Everyone’s Job!

If You Observe Acts of Non-Compliance:

CALL THE COMPLIANCE OFFICER AT:

(970) 381-3293

MAIL CONCERNS ANONYMOUSLY TO:

Tender Hearts Home Healthcare
201 10th Street
Windsor, CO 80550

CALL THE ANONYMOUS HOTLINE AT:

(970) 699-3821

You Have Our Gratitude

Thank you for your efforts in ensuring the right things are happening at Tender Hearts Home Healthcare.
When the right things are happening, risks are low which allows quality patient care and organizational effectiveness to become exceptional!